Client disputes, awkward situations, and the occasional difficult individual don’t follow a convenient schedule. The Ongoing Member Protection Retainer gives you two hours of dedicated monthly support for exactly these situations — available when you need it rather than requiring you to purchase and wait each time something arises.
Each month, the hours can be applied to any of the member protection services we offer: reviewing a complaint, drafting a response, preparing evidence, advising on a situation in development, or reviewing your documentation before a dispute becomes formal. Unused hours do not roll over — the intention is regular, proactive engagement rather than a bank of time left untouched.
Tell us your current situation each month and we’ll advise on the best use of the available time.