Practical support when a client, supplier, or third party is behaving unreasonably — documentation of the behaviour, a considered response strategy, and evidence prepared for escalation if needed.
£150.00
DJ businesses occasionally encounter clients or individuals who cross the line from difficult into genuinely unacceptable behaviour — persistent harassment, threatening communications, abusive reviews, or sustained campaigns that affect your ability to operate. Knowing how to respond, what to document, and when to escalate is important, and reacting emotionally rarely improves the situation.
In three hours we’ll review the situation objectively, help you document the behaviour accurately and contemporaneously, advise on the appropriate response (or non-response) at each stage, and prepare evidence that can be used if the matter is escalated to a platform, a professional body, or the police. We’ll also draft any necessary communications to the party involved where direct contact is appropriate.
Provide a full account of events, all relevant communications, and details of what the individual is doing and where.